Product Designer (UX, Research & Facilitation) - Programmatic Ad Exchange

• Reimagine core user workflows with a fresh eyes perspective for the new platform (campaign creation, targeting, pacing, reporting, supply diagnostics...).
• Reduce cognitive load on primary tasks (create, launch, monitor, optimise) through progressive disclosure, sensible defaults, and clear, de‑jargonised language.
• Simplify workflows end-to-end: fewer steps, fewer fields, fewer decisions; eliminate dead ends and edge-case friction.
• Seamlessly integrate AI in the UX (recommendations, predictions, explanations) with transparency and user control; measure uplift against baselines.
• Establish UX success metrics tied to complexity reduction: task time, error rate, step drop-off, and perceived effort (e.g., SUS).

• Run continuous discovery with publishers, advertisers, and ops; maintain a structured research repository and insight library.
• Map jobs-to-be-done across supply and demand; analyse funnels, logs, and tickets to clarify the highest ROI UX improvements.

• Lead workshops (story mapping, design sprints, opportunity solution trees) to align stakeholders on problem framing, bets, and success criteria.
• Turn ambiguity into decision-ready artefacts: hypotheses, experiment plans, user flows, service blueprints, and crisp design briefs.

• Design information architecture and flows for campaign creation & optimisation, targeting, pacing, creative & policy, transparency, reporting, and supply diagnostics.
• Prototype at multiple fidelities in Figma; craft clear UX copy, empty states, and in product guidance that de-jargonises AdTech.
• Partner with engineering through delivery: specifications, edge cases, acceptance criteria; support QA and measure outcomes post‑launch.

• Design AI assisted flows (e.g., campaign setup copilot, bid guidance, anomaly explanations, natural language reporting) with transparency, and user control.
• Define baselines, measure uplift, and close the loop with feedback mechanisms to improve AI driven experiences over time.

• Code fine success metrics per bet with PM; partner with Data/Engineering on instrumentation.
• Participate in the conceptualization of A/B tests; iterate quickly based on qualitative and quantitative signals; document learnings and decisions.

• Evolve a scalable design system suitable for high density, professional UIs; ensure WCAG compliant, keyboard friendly interactions.
• Promote consistency across surfaces (console, docs, comms) and readiness for localisation.

• Have a passion for designing complex B2B workflows (SaaS, marketplaces, platforms) with measurable impact, strong portfolio of shipped work 
• Bring demonstrable experience in research: hands-on with interviews, usability tests, surveys, and qual/quant analysis, turns insight into product decisions
• Enjoy a fast-paced environment
• Bring the experience of being able to run alignment workshops and drive crisp decisions
• Systems thinker and maker: from IA and state management to micro-copy and component detail
• Experimentation: design testable changes, comfortable reading experiment dashboards and deciding with imperfect data 
• Tooling: Figma/FigJam, analytics: Mixpanel/GA4, and session tools: Hotjar or similar
• Be curious, research, and ask questions
• Be result and target driven
• Demonstrate excellent communication skills, both oral and in writing
• Have exceptional organisational skills and attention to detail
• Be a creative thinker, always thinking “how can we”
• Show a strong desire to succeed and make a difference

• AdTech/MarTech exposure: auctions/OpenRTB, pacing & budget control, targeting, supply quality, header bidding/Prebid basics.
• AI-in-product: designed copilots, recommender UX, prompt/response patterns, and clarity/safety mechanisms.

• Made from different but connected brands and services, we work collaboratively with passion and open minds to harness our collective strength and diversity - making the impossible, possible
• We prioritise individuality, open communication and sustainable scaling strategies that allow us to grow together while keeping the originality of each brand and team member intact
• We're big believers that having the right people to get the job done is more important than where you are and encourage our teams to decide their ways of working
• Because our company spans so many locations, languages and disciplines, we avoid enforcing unproductive, one-size-fits-all corporate guidelines
• We offer a great work environment in an internationally successful enterprise in the online services industry

Apart from your base salary, you will receive cash bonus.